© 2020 - Temporal Art - Tom Lee - Neston, Cheshire      info@temporalart.com       Policies

Temporal Art - Privacy Policy

This policy forms part of our Terms of Service and by using this site, you are deemed to agree with its contents.

Last Updated Date: November 2019

 

What type of information do we collect?

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we collect information?

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect such personal information?

 

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

 

How do we store, use, share and disclose your site visitors' personal information?

We do not store your data on our computers or keep paper copies of personal information, except for tax and inland revenue purposes (which is a legal requirement). All other information is not stored in any way and is destroyed once a transaction or query has been completed. Temporal Art will never pass your information to third party users.

Whilst we do not store your information on our computers, our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do we use cookies and other tracking tools?

Our site does not use cookies to track personal information, however, it’s important to note that third-party services, such as Google Analytics or other applications may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by our or Wix.com’s Privacy Policies.

How can site visitors' withdraw their consent?

Whilst we may hold paper copies of financial transactions as a provision of service, this is automatically destroyed after 3 years. No other information is stored in any way. If you are concerned about data retention and don’t want us to process your data anymore, please contact us at info@temporalart.com or send us mail to: Tom Lee, 44 Breezehill Road, Neston, Cheshire, CH64 9PY, UK. Note also that we may not be able to solve queries or problems if you cannot provide us with the relevant information once deleted.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

We will also update the "Last Updated Date". By continuing to access or use the Site or Services after we have posted a modification on the Site or have provided you with notice of a modification, you are indicating that you agree to the updated policy. If the modified policy is not acceptable to you, your only recourse is to cease using the Site and Services.

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@temporalart.com or send us mail to: Tom Lee, 44 Breezehill Road, Neston, Cheshire, CH64 9PY, UK